Casa Glebinias

Information and Policies of Casa GlebiniaS

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Check-in: From 2:00 pm. Passports or IDs of all passengers must be presented for the web check in. One of the guests must be over 21 years old. From 8:30 am onwards, guests are permitted to use the common areas free of charge if they need to arrive earlier than the check in time.

Check-out: Until 11:00 am. It is only possible to check out of the suite later if the next guest´s arrival time is unaffected. Guests are also allowed to stay in the common areas free of charge during reception hours. If the departure is before 8:30 am, the corresponding payments must be made the day before.

Children: A maximum of one child less than two years old may stay in the same suite as the parents, free of charge (crib available).

Cancellation Policy: Cancellations prior to 15 days of the start of the hotel stay do not have a fee between 15 and 7 days of notice have a fee of 1 night of the hotel stay, and for cancellations with less than 7 days notice, the total for the entire stay will be charged.

Visitors: Only with authorization.

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Front Desk: Open from 8:30 am to 10:00 pm. Arrival times outside reception hours must be communicated in advance.

Activities and visits: Reception can inform, guide and assist passengers with booking activities and visits in any of the following: restaurants, wine tastings, bike rentals, adventure tourism, transportation, and events with artists and local craftsmen. Reception can also help with any other information or assistance guests may need regarding their trip. Please note that every activity requires making the reservation in advance.

Languages: We offer services in the following languages: English, French, Italian, Portuguese, and Spanish.

Taxis and Remises (another name for taxis): Can be requested at the Front Desk. We recommend requesting taxis as early as possible. After 10 pm, only authorized vehicles can enter the hotel grounds.

Bikes: An external service that can be requested in advance at the Front Desk.

Medical assistance: Emergencies and medical consultations are available free of charge.

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Breakfast: From 8.30 am to 11:00 am at the Main House or in the room. If guests require this service earlier, they can request a breakfast tray at the Front Desk, which will be delivered the night before.

Restaurant: Snack and cocktails are available from 5:00 pm to 7:00 pm, and dinner from 7:00 pm to 10:30 pm. Guests may dine in the Main House or in their room. Lunch service is not available.

Cellar: Medium to high end wines are available for purchase, including exclusive Casa Glebinias´ wines created by our own winemaker.

Minibar – Frigobar: In the kitchenette of the accommodations there are complimentary tea bags . Each lodge also has a mini-fridge with beverages, the prices can be found in the menu.

About cooking: The rooms are not equipped to cook food, only to heat up meals or beverages with the microwave or electric tea kettle.

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Housekeeping: Daily, from 9:00 am to 1:00 pm. The sheets are changed every two days, unless it is necessary to do so before.

White set: Towels are changed at the request of the guest. The white set of towels is for exclusive use within the accommodations, only the colored towels (also available in the lodging) can be taken to the pool.

Laundry:  Is an external service, from Monday to Friday. The clothes will be returned the day after they were delivered to Reception. We also have a dry cleaning service.

Tips: The tip for the staff is neither included in the rate nor in the products for sale. If you wish, you can leave it in your accommodations or at the Front Desk.

WiFi: Free in the entire hotel.

Covered parking: No charge.

Pool: The pool is not heated and only open during the summer season. Pool lighting will be turned on until 11:30 pm. Use of the pool beyond this time only as an exception.

Games: In order to preserve the tranquility of the hotel and to protect the valuable plants on the hotel grounds, ball games and loud noises are not allowed. Board games are available at the Reception.

Outdoor grill: Available until 10:30 pm. Its use must be requested in advance at the Front Desk.

About smoking: : Only in the gardens.

Rational use of energy: We politely ask that guests respect the temperature of the air conditioning, which is recommended by the specialists, from the point of view of comfort, health, and environmental protection, to be maintained at 24 ° C. For heating during the winter, they recommend 22 ° C. Also, we request that guests turn off the lights and air conditioning when leaving.

Rational use of water: The Mendoza region is semi-desert. The city is an oasis irrigated mainly by water from melting glaciers; therefore, water is a precious and scarce resource that is recommended to be used sparingly. The garden is irrigated by flooding once a week, throughout the day, through a complex system of canals.

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